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Frequently Asked Questions

Q: What is Paytender and how do I use it?  

Paytender is the safest and most efficient way to pay for your cannabis order with SGF Delivery, right from your mobile device. Paying for cannabis digitally has never been easier.

Sign Up Nowhttps://www.paytender.com/

How to Use Paytender Step-by-step

Pay Ahead Via SMS Text Link 

  1. After your order is submitted, a “request for payment” link will be sent to you by text message.
  2. Enter in your personal details and create your Paytender account if you have not yet done so.
  3. Add your preferred payment source using your bank account or your debit card (please note credit cards, credit union banks or gift cards will not work).
  4. You can now Pay Ahead before your delivery arrives!

Please note there is a $1 processing fee for online payments added to your total. 

Q: How do discounts work?

To prevent stacking discounts and invalid deals we apply all of our daily deals on the backend to ensure accuracy. Your new total will reflect the changes once the applicable discount is applied on the backend. Once an order is placed, rest assured a dispatcher will text/call you with an updated total and ETA.

Q: Can I stack discounts and promo codes? 

Customers may choose either the daily deal or a promo code, but not both. 

Q: My delivery area isn’t listed, how do I request delivery?

Contact us with your zip code and service area request and a member of our team will be more than happy to assist you in getting delivery to your address. 

Q: When will your house brand be available? 

Our house brand Simply Green Farms will be available by Winter 2021 or early 2022. Make sure to sign-up for our newsletter to stay up-to-date on the latest exclusive deals and news.

Q: What is the daily cannabis purchase limit? 

California State law allows individuals 21 and older to possess or buy 1 ounce of cannabis or less, up to six immature cannabis plants or up to 8 grams of cannabis concentrate for personal use per day — and you are permitted to buy only from a state-licensed, adult-use cannabis retailer.

The daily limits are different for medical cannabis customers who have a physician’s recommendation. They can purchase up to 8 ounces of medicinal cannabis in the form of dried mature flowers and up to 12 immature cannabis plants (or the amount their physician recommends).

It’s important to keep in mind that just because you have a physician’s recommendation does not mean you’ll get your taxes waived. You must have a state issued MMIC card that was received from your local county office to get the sales and use tax waived, and even then, the state excise tax and local taxes still apply. Beware of “cannabis doctors” who say they can give you a MMIC card: any card not from your county office is not considered official by the state.payments

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About Us

We operate under all California state laws, appropriate licenses and protect your privacy with great care.

At SGF Delivery, we pride ourselves on competence and attention to detail. We are dedicated to getting our patients the correct type of medicine while offering a consultative health care experience.

Hours

Mon-Thurs: 10AM – 8PM

Fri-Sat: 10AM – 9PM

Sunday: 10AM – 6PM

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